Sep
21
On Einstein 1 and Data Cloud
Was Dreamforce 2023 "the world's largest AI event"? I (clickbaitingly) disagree.
4 min read
Dispatches from the cloud
Mar
05
Inheritance and entity interfaces
Entity interfaces could be one of the most transformative-yet-unreleased Salesforce features that you did not know that you needed! Let's take a closer look.
6 min read
Sep
21
Dispatches from Dreamforce 2022 (2)
During the second day of Dreamforce 2022, I took a closer look at Financial Services Cloud. Here are some observations.
2 min read
Sep
21
Feature fiction: Generics in Apex
As of the Winter'23 release, Apex does not support generics (yet).
Generics are a way to build classes
2 min read
Sep
20
Dispatches from Dreamforce 2022 (1)
It's a wrap for Day 1 at Dreamforce 2022. These are a few quick reactions and high level notes to some of today's announcements.
2 min read
Sep
24
Dispatches from Dreamforce 2021
Here are some stray notes on what I saw at Dreamforce 2021.
2 min read
Sep
23
The hype in Hyperforce
With Hyperforce there is a lot to be excited about. But end users will not be able to tell the difference. Why all the hype?
2 min read
Sep
22
Case swarming
At Dreamforce, case swarming was Salesforce's pièce de résistance on how Slack can transform service. Let's take a look.
1 min read
Sep
22
Slack for everything
CRM systems are built to be visited. With Slack we can take all those insights, actions and workflows where the user is. How does this change things?
1 min read